How far is Ciclo from Melbourne CBD?+
We are about 10 minutes from Melbourne CBD by car. Tram 70 or 78 from Flinders Street will get you to Church Street in around 15 minutes, and we are a short walk from there. Plenty of CBD clients ride to us, which is a nice way to warm up before the session. We are at 11/3 Bromham Place in Richmond. There is free parking on site, and a lot of our Melbourne CBD clients ride in, which makes for a decent warm up before the session.
Can I claim on private health insurance?+
Yes. Because our fits are run by AHPRA registered physiotherapists, they are claimable under physiotherapy Item 500 on most private health policies. We can process your HICAPS claim on site, so you just pay whatever the gap is on the day.
How do I know if I need a Standard or Tailored fit?+
The Standard Fit works well for most people. It is an hour, covers all the key measurements and adjustments, and you will leave with a much better position than you came in with. The Tailored Fit is worth doing if you have got ongoing pain, a previous injury, specific flexibility or strength issues, or if you are riding a TT or aero bike. It takes an hour and forty minutes and includes a full physio assessment before we touch the bike. If you are not sure, give us a call and we will tell you honestly which one makes more sense. See our
bike fits page for more detail.
What do I need to bring?+
Your bike, your cycling shoes if you use clipless pedals, your pedals if they are not already on the bike, and any orthotics or insoles you use regularly. If you have had a bike fit before, bring that report along too. Comfortable activewear is completely fine. You do not need to turn up in kit.
I have been riding in pain for a while. Can you help?+
Probably yes. The Tailored Fit is designed exactly for this situation. We do a proper physiotherapy assessment first, figure out what is physically going on, and then make fit changes that actually address it rather than just moving things around. If you need ongoing treatment afterwards, we are right next door to
Evolutio Sports Physio. It is a straightforward handover.
What happens after the session?+
You will get a written summary of everything we did within 24 hours. We will call you at 7 to 10 days to check in on how the position is feeling. Most people find the first one or two rides feel a bit different, and then it settles in. If something does not feel right, let us know and we will sort it out.
I commute across the city every day. Is a bike fit useful for a commuter?+
Yes, probably more than for anyone else. Daily riders accumulate mileage fast, and a slightly wrong position on a daily commute compounds into real problems — knee pain, lower back tightness, numb hands. A properly fitted commuter bike is more comfortable, less tiring, and considerably safer over time. Most CBD commuters who come in say the same thing: they wish they had done it earlier.
