Can I claim a bike fit on private health insurance?

Yes. All bike fits are conducted by AHPRA-registered physiotherapists and claimable under Item 500 on most private health policies.

Bike Fitting Richmond VIC | Physio-Led Bike Fits in Richmond | Ciclo — Melbourne Bike Fit & Cycling Physio

Precise measurement at every stage

Our Richmond warehouse studio

Every adjustment gets documented

A real studio, not a bike shop corner

We are at 11/3 Bromham Place, Richmond — a dedicated fitting studio in a warehouse, built specifically for bike fitting. If you live or ride in Richmond, you may have already cycled past. Turbo trainer, video capture, calibrated measurement tools, and a treatment room for Tailored Fit clients doing the full physiotherapy assessment.

Evolutio Sports Physio share the building with us. For Richmond-based cyclists, having two complementary clinical services in the same building means continuity of care without travelling anywhere.

60+

Min per standard fit

100%

Physio led

24hr

Report turnaround

Item 500

Health claimable

Who you will meet

Your practitioner

Shirouz Elango

You are seeing a registered physiotherapist

Every fit at Ciclo is done by an AHPRA registered physiotherapist. Not a bike tech, not a sports scientist. A physiotherapist. That matters because it changes how we think about what we are doing.

We understand injury patterns and how the body compensates. When we look at how you sit on your bike, we are connecting what we see to what is going on physically, not just moving parts until the angles look right on paper.

Richmond cyclists who come in often do so after months of managing something that turns out to be straightforward to address. Being local means there is no practical barrier to getting it sorted. Book in, walk in if you want.

AHPRA registered physiotherapist

Specialist cycling physiotherapy training

Evidence based methodology throughout

Based alongside Evolutio Sports Physio, Richmond

Meet the full team

Why Ciclo

What you get right here in Richmond

On your doorstep — and physiotherapy-led

AHPRA registered physiotherapists run every session. You do not need to travel to get this level of clinical assessment. We are in your suburb.

Evidence from the clinic, not the shop floor

Every adjustment is guided by physiotherapy research and structured assessment. We explain the clinical reason for each decision.

No commercial interests

We are not a bike retailer. We do not earn from equipment referrals. Our only interest is getting your position right.

Documented every time

Full written summary within 24 hours. A call at 7 to 10 days. Tailored Fit clients receive a comprehensive PDF report including physiotherapy findings and an exercise program.

How it works

You are already here — here is the process

Book online

Book online or call us. You are local, so scheduling is easy. Standard fits are 60 minutes. Tailored fits are 1 hour 40 minutes.

Bring your bike

Walk, ride, or drive the 5 minutes from wherever you are in Richmond. Free parking on site. Bring your bike, cycling shoes and any orthotics.

We assess and adjust together

Clinical assessment, video capture, iterative adjustments. We explain every decision and your feedback shapes the session throughout.

Written summary and follow up

Written summary within 24 hours. A call at 7 to 10 days to check how things are feeling. Come back at 4 to 6 weeks for a follow-up if needed.

Good questions

Things Richmond cyclists usually ask us

How far is Ciclo from Richmond?+

We are right in Richmond at 11/3 Bromham Place. Tram 70 or 78 along Swan Street is the easiest option, or it is a short walk from Richmond station. There is also free parking on site if you are driving. We are at 11/3 Bromham Place in Richmond. There is free parking on site, and a lot of our Richmond clients ride in, which makes for a decent warm up before the session.

Can I claim on private health insurance?+

Yes. Because our fits are run by AHPRA registered physiotherapists, they are claimable under physiotherapy Item 500 on most private health policies. We can process your HICAPS claim on site, so you just pay whatever the gap is on the day.

How do I know if I need a Standard or Tailored fit?+

The Standard Fit works well for most people. It is an hour, covers all the key measurements and adjustments, and you will leave with a much better position than you came in with. The Tailored Fit is worth doing if you have got ongoing pain, a previous injury, specific flexibility or strength issues, or if you are riding a TT or aero bike. It takes an hour and forty minutes and includes a full physio assessment before we touch the bike. If you are not sure, give us a call and we will tell you honestly which one makes more sense. See our bike fits page for more detail.

What do I need to bring?+

Your bike, your cycling shoes if you use clipless pedals, your pedals if they are not already on the bike, and any orthotics or insoles you use regularly. If you have had a bike fit before, bring that report along too. Comfortable activewear is completely fine. You do not need to turn up in kit.

I have been riding in pain for a while. Can you help?+

Probably yes. The Tailored Fit is designed exactly for this situation. We do a proper physiotherapy assessment first, figure out what is physically going on, and then make fit changes that actually address it rather than just moving things around. If you need ongoing treatment afterwards, we are right next door to Evolutio Sports Physio. It is a straightforward handover.

What happens after the session?+

You will get a written summary of everything we did within 24 hours. We will call you at 7 to 10 days to check in on how the position is feeling. Most people find the first one or two rides feel a bit different, and then it settles in. If something does not feel right, let us know and we will sort it out.

I live in Richmond — can I just walk in?+

Walk-ins are welcome if we have availability, but booking online guarantees your spot and makes sure we have enough time set aside for your session. Sessions are 60 or 100 minutes and we like to prepare your client file beforehand. Book online and you will get a confirmation immediately. For Richmond locals it usually takes less than two minutes to find a time that works.

Pick a time that works for you

Two ways to get properly fitted